FAQ Library

Searchable comprehensive list of all FAQs

Michael Mancuso avatar Ellie Wells avatar Sara Erstad avatar +2
132 articles in this collection
Written by Michael Mancuso, Ellie Wells, Sara Erstad and 2 others
Instructor FAQs

Courses and Sections FAQs

Courses and sections
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

What does it mean if one of my students is "struggling"?

Struggling, learning objective, doing poorly, difficulty
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Can students attempt an assessment question more than once?

Multiple attempts, how to answer questions, retry, do over
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

How do I copy my course?

Copy course, clone course, duplicate, share
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I correct scores for graded quizzes and tests in my students’ alta accounts?

Corrections, correct scores
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How do I use the Coursework tab in my alta course?

This article tells you how to review student progress using the Coursework Dashboard in alta.
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

First Day of Class Presentation

Download a PowerPoint presentation to share with your class to help everyone get off to a smooth start!
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago

First Day of Class Presentation (LMS)

Download a PowerPoint presentation to share with your class to help everyone get off to a smooth start!
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago

Can I use a traditional textbook with alta?

Textbook
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Sample Email to Students

Sample email to send to students at the beginning of your semester. Help students join your course and begin working!
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Sample Email to Students (LMS)

Sample email to send to students at the beginning of your semester. Help students join your course and begin working! LMS version.
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Thinking of using Knewton in your traditional classroom?

Traditional classroom, traditional model, blended learning, pedagogical model
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Thinking of using Knewton in your ‘flipped’ classroom?

Flipped classroom, pedagogical model, flipped model
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Thinking of using Knewton in your ‘tipped’ classroom?

Tipped classroom, tipped model, pedagogical model
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

How can I invite another instructor to a Section in my Course?

Section collaborator, TA, assistant, co-instructor
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do I use the Students tab in my alta course?

Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

What is the Review Center?

Test review, Review LTI
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do I enable multiple attempts for my tests? How do these work?

Retake, reattempt, try again
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Are students able to see results?

Test results, scores, grades
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How can I monitor student progress?

Analytics, grades, progress
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I email my students from inside alta?

email students, contact, learning objective, sort
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Where can I view a list of all the topics available for my course?

ISBN, choose, topics, view topics, courses, options
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I reset my students’ assignments, quizzes, or tests?

Reset, multiple attempts, redo, do-over, quizzes, delete
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I post an announcement or links in alta?

Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I rearrange my coursework?

Schedule, arrangement, adjust, order
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do students join my course?

Enroll, add students, sign up, begin work, invite students, remove/ unenroll/ delete students, drop
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Why am I receiving notifications?

Notifications, bell icon, alerts, unsubscribe
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

What are pool questions? How do I use them?

Pool questions, algorithmic questions, randomized questions
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I use alta to grade students?

Grading
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Can I print out tests?

Offline test, paper, hand out, physical
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do I create an extension?

Extension, more time, grant, extend, time limit, individual, create, extra time, due date time
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do I change due dates?

edit, assignment, quiz, test, due date, deadline, bulk edit, multiple, available, group, mass, all, single
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

What should I do with my Section Creation Link?

Initialization link, Integration, first link in LMS
Sarah Viner avatar
Written by Sarah Viner
Updated over a week ago

Can I remove the timer on a timed test for an individual student? How?

Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I set an extension after a due date has passed?

Due date, set extension, past, passed, late, retake
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

If a due date is extended, can students revise a test or quiz to improve scores?

Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do I mark a student as "done?"

Done, complete, finished, satisfied, stop work
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do I delete students from my section?

delete, remove, drop class, get rid of
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

If there are students with extensions after a due date, will the quiz and test answers be released?

Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago
Student FAQs

Getting Started with Knewton for Students

Learn how to join a course, pay for access to Knewton or enter an access code, and start an assignment.
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Getting Started with Knewton for Students Using an LMS

Learn how to join a course, pay for access to Knewton or enter an access code, and start an assignment in a class using an LMS.
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Knerd Tips for Students

Learn about adaptivity, answering questions effectively, getting help or submitting feedback, and account settings.
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Knerd Tips for Students Using an LMS

Learn how to change your account or billing information, get help or submit feedback, and learn how to answer questions effectively.
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

What is the cost of alta?

Price, cost, pay, how much, plan, payment, access code, courtesy, access code, free, monthly, two year, 2 year
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can I work on multiple assignments simultaneously?

Multiple assignments, schedule, order
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

How do I correct the information in my alta course?

Wrong grade, wrong score, correct account
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

How do I look at my progress?

Progress, mastery, grade, score
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do I answer graphing questions?

Graph, plot, point, shade, shading, shady, dotted line, inequalities, linear, desmos, line,
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Do questions have to be answered in a specific format?

Question format, case-sensitive, symbols, keyboard, solution, answers
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Do I have to "take a break" as advised?

instructions, rules, pause, gimme a break
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Is my work saved automatically?

Autosave, save, close assignment, leave
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

How do I practice on my own?

Practice, on my own, not assignment, review assignment, Review Center study guide
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Can I retake quizzes and tests?

Retake, reattempt, redo, retry
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Can my Instructor see the work I complete in an Assignment?

Professor, instructor, view, see my work,
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Will my classmates see the same content as me in an Assignment?

Same content, classmates, experience, personalized
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

Why is my progress bar moving backwards or not moving?

progress, mastery, performance, backwards, remediation
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago

Can I change my email address from a personal to school email address?

Change email, school email, switch
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

How can I get help answering a question?

More help, confused, don't understand, instruction, help me
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago

How long are Assignments?

Assignment Length
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How can I delete my account?

Delete, unsubscribe, cancel
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago

How do I cancel my monthly subscription?

Cancel subscription, billing, cancel
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago
General FAQs

Is there a maximum number of students I can have in one course?

Maximum number, course size, class size
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How can an instructor or student view instructional or assessment content associated with a topic outside of an Assignment?

Instruction, extra
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How can I contact Knewton?

Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

What does the mastery bar in alta represent?

Mastery bar, progress
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

What is the difference between a quiz and a test?

Quiz and test, topics, test features, scores, choose question, pool, timer, shuffle, lockdown
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

What is a Booster Assignment?

Booster assignment, need a boost, boost me, review material
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago

What is Knewton's approach to adaptive learning and how is it unique?

Adaptive learning
Whitney Porter avatar
Written by Whitney Porter
Updated over a week ago

Where does Knewton get the content for its alta courses?

Open Educational Resources
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How to Report a Content Issue

How to report issues like a wrong answer, questions being marked incorrect, or an answer you believe to be right.
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How is alta different from non-adaptive learning products and other digital learning tools?

Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

What is Knewton and Mastery Learning?

Mastery, adaptive, adaptivity, instruction, learning
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How does alta decide which question is next?

How it works, decide, technology, questions
Sara Erstad avatar
Written by Sara Erstad
Updated over a week ago

How do I reset my password?

Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Which web browser is best to access alta?

Browsers, Chrome, Safari, Firefox, Devices, Desktop, Mobile
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

How do I report feedback or issues?

Content feedback, report, issues, chat, wrong answer, correct, incorrect, marked wrong, right, not true
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago
Using Statistical Software with Knewton

Find a Linear Regression Equation

How to Find a Linear Regression Equation in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Find Sums from Frequency Tables

How to Find Sums from Frequency Tables in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Calculate a Chi-square Test Statistic for a Two-Way Table

How to Calculate a Chi-square Test Statistic for a Two-Way Table in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Find the Mean and Standard Deviation from a One-Way Table

How to Find the Mean and Standard Deviation from a One-Way Table in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Calculate a Chi-square Test Statistic for a One-Way Table

How to Calculate a Chi-square Test Statistic for a One-Way Table in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Construct a Histogram

How to Construct a Histogram in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Percentiles in Google Sheets

How to Find Percentiles in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Autofill in Google Sheets

Using the Autofill Feature in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Relative Frequency Distribution in Google Sheets

How to Construct a Relative Frequency Distribution and a Cumulative Relative Frequency Distribution in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Construct a Scatter Plot

How to Construct a Scatter Plot in Google Sheets
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago

Cell References and Using the Dollar Sign

Cell References in Google Sheets and Using the Dollar Sign
Michael Mancuso avatar
Written by Michael Mancuso
Updated over a week ago
ADA and Accessibility FAQs

Which features does alta offer for students with physical disabilities?

Accessibility, Physical disability
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How do you make questions like graphing accessible?

Visually impaired, blind, graph, Desmos
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Does the Courseware work with the Apple screen reader in addition to Jaws?

Screen reader, Jaws, Apple, visually impaired, blind
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Does alta provide closed captioning?

Accessibility, Closed captioning, Deaf, Hearing
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Does alta work with a screen reader?

Accessibility, Screen reader, Blind, Visually impaired
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Which types of assistive technologies does alta support?

Accessibility, Assistive technology, Types
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Does alta support Magnification Tools?

Accessibility, Magnification, Visually impaired, Reading
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Does alta offer keyboard-only navigation?

Accessibility, Keyboard, Navigation, Alternative
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Which features does alta offer for the visually impaired?

Accessibility, Visually impaired, Magnification, Alternative text
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

Which features does alta offer for the hearing impaired?

Accessibility, Deaf, Hearing impaired, Closed captioning
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago

How does alta meet contrast guidelines?

Accessibility, Contrast, Perceptual
Ellie Wells avatar
Written by Ellie Wells
Updated over a week ago