Frequently Asked Questions

The Basics

Last updated: Feb 28, 2017 10:31AM EST

Students enter a course with different knowledge levels and backgrounds. Knewton is a fully integrated adaptive course solution that provide...

Last updated: Feb 28, 2017 09:24AM EST

Knewton understands that measuring what a student knows and is able to do should not only be based on what a student has done (e.g. answerin...

Last updated: Jan 04, 2017 09:43AM EST

Knewton is accessible via the web on desktop computers, laptops, mobile devices, and tablets.

Last updated: Jan 04, 2017 09:44AM EST

Knewton is a cloud-based technology, so an internet connection and an updated web browser are all that is needed.

Last updated: Jan 04, 2017 09:45AM EST

Knewton works best with IE11+ and the latest versions of Safari, Chrome, and Firefox, on both desktop and mobile.

Last updated: Jan 25, 2017 01:38PM EST

Knewton uses a combination of Open Educational Resource (OER) content and Knewton Created Content in its product. All of our content is attr...

Last updated: Jan 04, 2017 09:47AM EST

Knewton contains videos that are linked or embedded from YouTube, which are not owned or controlled by Knewton and over which Knewton has li...

Last updated: Jan 04, 2017 09:48AM EST

We want to hear from you! You can comment and report technical issues by clicking “Feedback” at the bottom of any page within Knewton. Pleas...

Last updated: Feb 28, 2017 09:44AM EST

If you forget your password, click Forgot Your Password? On the login page and then enter your email address to reset it:

Last updated: Dec 31, 2016 12:36AM EST

We would hate to see you go, but if you want to delete your account, simply select “Account” in your user menu: Scroll to the bottom o...

Customer service software powered by

Can’t find the information you need?
Contact us via the “Feedback” button at the bottom of each page on or at
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found