Frequently Asked Questions

The Basics

Last updated: Feb 28, 2017 10:31AM EST

Students enter a course with different knowledge levels and backgrounds. Knewton is a fully integrated adaptive course solution that provide...

Last updated: Feb 28, 2017 09:24AM EST

Knewton understands that measuring what a student knows and is able to do should not only be based on what a student has done (e.g. answerin...

Last updated: Jan 04, 2017 09:43AM EST

Knewton is accessible via the web on desktop computers, laptops, mobile devices, and tablets.

Last updated: Jan 04, 2017 09:44AM EST

Knewton is a cloud-based technology, so an internet connection and an updated web browser are all that is needed.

Last updated: Jan 04, 2017 09:45AM EST

Knewton works best with IE11+ and the latest versions of Safari, Chrome, and Firefox, on both desktop and mobile.

Last updated: Jan 25, 2017 01:38PM EST

Knewton uses a combination of Open Educational Resource (OER) content and Knewton Created Content in its product. All of our content is attr...

Last updated: Jan 04, 2017 09:47AM EST

Knewton contains videos that are linked or embedded from YouTube, which are not owned or controlled by Knewton and over which Knewton has li...

Last updated: Jan 04, 2017 09:48AM EST

We want to hear from you! You can comment and report technical issues by clicking “Feedback” at the bottom of any page within Knewton. Pleas...

Last updated: Feb 28, 2017 09:44AM EST

If you forget your password, click Forgot Your Password? On the login page and then enter your email address to reset it:

Last updated: Dec 31, 2016 12:36AM EST

We would hate to see you go, but if you want to delete your account, simply select “Account” in your user menu: Scroll to the bottom o...

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Contact us via the “Feedback” button at the bottom of each page on Knewton.com or at support@knewton.com.

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